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FAQ
FAQ

How do I know if I am experiencing hearing loss?
Common symptoms of hearing loss include: trouble hearing in crowds, difficulty understanding women’s or children’s voices, thinking people mumble, having to ask people to repeat, turning the television up louder than others prefer, and family members telling you that you have a hearing problem. If you or your family thinks you have a hearing problem, schedule a hearing evaluation by calling 254-751-7872.

Why should I correct a hearing loss?
If you think you have a hearing loss, the best thing you can do for yourself and those around you is to have a hearing evaluation to see if you are a candidate for hearing aids. You may not know what you are missing if you never give hearing aids a try. Better hearing makes listening less stressful and can improve relationships with friends and family.

What types of hearing aids are available?
Hearing aids come in various shapes, sizes and colors. Most hearing aids today are digital and can be adjusted specifically for your hearing by computer programming. The audiologist will explain your hearing test results and recommend a style that you feel comfortable with and that is appropriate for your hearing loss.

Do I really need two hearing aids?
If you have hearing loss in both ears, it is usually recommended that you consider two hearing instruments. Most people receive maximum benefit with good hearing in both ears. The brain is designed to take input from both sides and merge everything together. This helps you to locate where sounds are coming from and focus on what you want to hear. Our motto here is: “Two are better than one, and one is better than none!”

Is there a trial period for hearing aids?
When you purchase hearing aids from Physicians Hearing Center, you will have a 45-day trial period to decide if the hearing aids are meeting your needs. This will give you time to adjust to using the hearing aids and to try them out in various places. Payment will be required when you receive the hearing instruments and will be refunded in full if you decide not to keep the hearing aids. The only exception is for custom fit molds which are used with traditional behind-the-ear hearing aids and are non-refundable.

How long do hearing aid batteries last?
Hearing aid batteries last anywhere from one to two weeks, on average. The exact number of days will depend on how many hours you use them each day, what types of noise environments you are around, and how much volume is required to meet your hearing needs. Be sure to turn the hearing aids off when you are not using them to maximize battery life.

Why do hearing aids cost so much?
Hearing aids are tiny computers that process sound. Instead of just making sounds louder, digital hearing aids make decisions based on every type of sound coming in, so they can help you hear best in various situations. Another reason for the relatively high cost is the service component. In many audiology practices, part of the cost covers the time spent with you during and after the initial fitting. An important but often overlooked aspect is all of the research that goes into developing this intelligent technology. Hearing aids are constantly changing for the better.

Can hearing aids help anybody?
Most people with hearing loss can receive help from hearing aids. However, people who are profoundly deaf or who have very poor speech understanding may not experience the same benefit as others. It is important to see an audiologist as soon as you suspect hearing problems, since the best outcome is expected with prompt action.

Why see an audiologist?
Audiologists, hearing aid dealers, and hearing aid dispensers all try to do the best job they can of finding the right hearing aids for each patient. But only the audiologist is qualified to diagnose, treat, habilitate and rehabilitate someone who has a hearing loss. Many audiologists today are getting what is called an Au.D., which stands for “Doctor of Audiology”- the highest educational degree possible. Audiologists are to hearing what a Doctor of Optometry is to seeing. A hearing aid dispenser must only have a high school diploma or GED and some correspondence courses on hearing loss and hearing aid fitting by the International Hearing Society to be a hearing aid dealer or specialist. Just because a professional calls themselves a hearing aid dealer or a hearing aid specialist does not mean they are also an audiologist.

How often will I need to buy new hearing aids?
A good hearing aid should last about six to eight years if you take care of it. The audiologist will help you choose a hearing aid that should last you even if your hearing continues to decline over time. It should be expected that hearing aids may need repairs from time to time, but the overall lifetime can be up to a decade with proper care and maintenance.

Why do hearing aids squeal?
There are a few common reasons why hearing aids may feedback, or “squeal”. The number one reason is usually a poor fit in the ear canal. If a hearing aid is not seated properly or is too loose, this allows sound to leak out. If the leaking sound is picked up by the microphone, it turns into feedback. The number two reason for feedback is wax buildup in the ear. If the sounding coming from the hearing aid has nowhere to go, it will often turn into feedback.

Does insurance pay for hearing aids?
Some insurance plans do offer hearing aid benefits, but many do not. Medicare will only pay for a hearing test but not hearing aids. Check with your insurance plan to see whether you have hearing aid benefits. Physicians Hearing Center currently offers payment plans for Citi Health Card holders only.

Can hearing aids tune out background noise?
If background noise is present, no hearing aids can make it go away. Most digital hearing aids do try to help reduce the interference from background noise in order to help you hear speech. If you do purchase hearing aids, work with your audiologist to make sure you are getting the best outcome possible.